英方行政助理

• Support the administration of taught degree programmes including:
o Processing coursework submissions, feedback and marks entry.
o Maintaining student records, both electronic and paper files.
o Updating administrative information on Blackboard.
• To deal with enquiries from current students regarding process and procedures, providing advice and assistance.
• Liaise with PST and academic staff and, occasionally, other areas within the University, including UK-Based DLI Staff and Student & Academic Services.
• Arrange meetings, e.g. examination panels and boards, including booking meeting rooms, catering and AV facilities.
• General office duties including:
o Ordering stationery, paper and other goods.
o Assist with the photocopying of forms, obtaining authorisations, and filing paperwork.
o Ordering AV equipment for teaching.
o Post.
o Maintaining contact detail lists.
o Maintaining notice boards, pigeon holes, tables on landings etc.
o Photocopying.
o Reporting maintenance problems and issues to DUT estates and services department.
o Assist in making arrangements for events and conferences organised by DLI.
• To undertake other specific DLI roles as may be reasonably required by the Lead Programme Administrator.

Essential:
• Either academic or vocational qualifications, plus work experience in a relevant role; or, substantial relevant work experience in a comparable setting.*
• Experience of data input and accurate record-keeping.*
• Experience of taking minutes and supporting committees.*
• Work experience as an administrator in a busy environment.*
• Relevant work experience in Higher Education.*
• Ability to understand and comply with relevant internal/external policies and procedures in the workplace.*
• Good oral and written skills in both English and Chinese in order to communicate effectively with staff and students at all levels.*
• Ability to work to tight deadlines and use judgement and initiative to prioritise workload.*
• Strong organisational and record keeping skills.*
• Excellent accuracy and attention to detail.*
• Good IT skills, including Microsoft Office.*
• Good communication skills, with the ability to give and receive information effectively using a variety of methods and to communicate with students, University staff and DUT staff.*
• Ability to work as both as a member of a team whilst also demonstrating independent working and initiative.*
• An understanding of the importance of meeting customer needs and providing a high quality service.*
• A willingness to be flexible towards duties and adaptable to change.*
Desirable:
• Knowledge and experience in Chinese and UK Higher Education.
• A willingness to undertake occasional early morning, evening and weekend work.
• Working knowledge of relevant University systems.
*Criteria to be used in shortlisting candidates for interview